Through the present Privacy Policy, ISLA would like to explain how we collect and process the personal data you provide us on our main website and all its dependents, as well as the rights you have and how they can be exercised.

WHO ARE WE?

ISLA www.islasalamanca.com is the web site of Instituto Salmantino de Lenguas Aplicadas S.L.

The dependent websites of www.islasalamanca.com, also owned by Instituto Salmantino de Lenguas Aplicadas S.L. and that are governed by this same privacy policy are:

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The information that you provide us is collected and processed by Instituto Salmantino de Lenguas Aplicadas S.L. CIF B37294949. Contact us:

Address: Plaza de los Basilios nº 8 (37001 Salamanca, España)
Telephone number: +34923210394
Email address: info@academiaisla.com

WHICH PERSONAL DATA DO WE COLLECT AND FOR WHAT PURPOSE?

Depending on the services and functions that you want to use, we need to process some data or other, that in general includes one or more of the following: identification details (for example when you register with us: your name, last name, nationality and country from which you are connecting to us, contact details, etc.); your economic and transaction details (your payment details or card details, information regarding the courses you shop for, etc.), connection, geolocation and navigation details (for example, in cases where you are connecting to us from your phone).

Remember that, when we ask you to fill out your personal details to gain access to an ISLA, service, some fields are marked as obligatory, given that these details are required to allow us to lend you the service or to give you access to the function in question. Please remember that if you decide not to give us these details, it is possible that you will not be able to complete your user registration and you will not be able to enjoy our services and functions.

Depending on how you connect to ISLA, we will process your personal data with the following purposes:

Development, compliance and execution of the contract for the buying and selling of services that you have made with us at ISLA. This purpose mainly requires the processing of your details for: contacting you regarding updates or informative communications related to the functions, products or services contracted; managing the payment of any products you may buy, independent of the payment method used.

User and quality analysis to improve our services. Please know that when you access ISLA, we process your browsing data for analytical and statistical ends; to understand the way in which users interact with ISLA and make improvements.

We are entitled to process your data for various reasons. The principal reason is that we need to do so to be able execute the agreement that you accept when you buy from us or enjoy any one of our services or functions, although there are other reasons that legitimate us, such as our interest in dealing with your enquiries.

WHO DO WE SHARE YOUR DATA WITH?

All the data that we collect is exclusively for the use of Instituto Salmantino de Lenguas Aplicadas S.L.

HOW LONG WILL WE KEEP YOUR DATA?

All the data that you provide us will be kept for as long as is needed for the purposes set out earlier, or until you ask for it to be deleted.

WHAT RIGHT DO YOU HAVE OVER YOUR DATA?

Data Protection regulations give titleholders what is known as “ARCO” rights, which are the following: Access, Rectification, Suspension and Opposition.

Here is a look at what each of these rights entail:

Access: This is the right to find out about all of your personal data that ISLA uses, where it comes from, why it is collected, and anyway we plan on using this data for contacting you. This right cannot be used to obtain official grades, course certificates, or a copy of your qualification. ISLA can deny you access to your personal data if this right has been executed within last twelve months and no legitimate interest for it can be proven. The necessary form to exercise this right can be found with this link: right of access form.

Rectification: The right to modification of any data that may be inexact or incomplete. For this we need you to include in your request the documentation that accredits the change that you ask for. The form to exercise this right can be found with this link: right to rectification form.

Suspension: Although suspension implies your data will no longer be used by ISLA, this is not always the case (for example, this will not happen in cases where the law obligates us to keep the data) and of course we must keep your data while you are studying at the school. The form to exercise this right can be found with this link: right to suspension.

Opposition or limitation: This is the right to request that certain uses of your persona data are not performed (for example, the sending of news bulletins etc.) The form to exercise this right can be found with this link: the right to opposition form.

All of these rights must be executed personally, by sending an email (with the necessary form and documentation attached) to the address: info@academiaisla.com. You should always include a photocopy of an identity card or passport in the email.

In the cases indicated you may withdraw your consent to our processing of your data at any point. This will not negate the legality of our use of your data under the consent that was given prior to its withdrawal. Neither will it affect your right to file a complaint if you consider there to have been mistreatment of your personal data. Your complaint will be investigated and confidentiality will be maintained at all times. Whether as the affected or the interested party, we stress that you can file any report you feel appropriate to the Spanish Agency for Data Protection.

HOW DO WE PROTECT YOUR DATA?

At ISLA we care about your personal data and for this reason we take care in our custody of it. We have implemented certain system security measures to maintain data integrity and prevent data loss.

WHO FROM ISLA CAN ACCESS YOUR INFORMATION?

Anyone from the school’s academic body (teachers, head of studies, etc.), the administrative personnel, or the school directors can access your information for the purpose of fulfilling their roles.